Terms of Service

Last Updated: November 1, 2025

Welcome to Singing Coach AI (“Singing Coach AI,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our mobile apps, web apps, websites, in-browser demo, and related services (collectively, the “Services”). By creating an account, downloading or using an app, visiting our website, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Eligibility

• You must be at least 16 years old to use the Services. If you are under the age of majority in your location, you must have parental/guardian consent.
• You may not use the Services if you are barred from doing so under applicable law or export controls.

2. Accounts and Security

You agree to provide accurate information, keep your login credentials secure, and notify us promptly at hello@singingcoach.ai if you suspect unauthorized access. You are responsible for all activity under your account.

3. The Services

• What we do. Singing Coach AI analyzes your vocal clips (recorded or uploaded) and provides feedback, drills, and recommendations; it can also chat with you using text and voice messages. Over time, it builds a voice profile (e.g., range, fach, tessitura, agility, tone color) to personalize guidance.
• In-browser demo. Our web demo can analyze short audio locally. Unless you explicitly choose to save results to your account, we do not upload demo audio to our servers.
• No ads. We do not serve third-party advertisements in the Services.
• Beta/Preview features. We may offer experimental features; they are provided “as is” and may change or be discontinued at any time.

4. Subscriptions, Billing, Trials, and Refunds

• Plans. We offer a free Starter plan and paid Pro subscriptions (monthly and/or annual). We may also offer Teams plans for studios and choirs. Plan features and pricing may vary by region/platform.
• App Store / Google Play purchases. If you subscribe via Apple App Store or Google Play, billing, renewals, cancellations, and refunds are governed by the applicable store’s terms. We do not collect or store full payment card details for store purchases.
• Recurring billing. Paid plans renew automatically until canceled. You can cancel anytime before the renewal date to avoid future charges. Access continues until the end of the current billing period. Partial-period refunds are generally not provided.
• Price changes. We may change prices or plan features prospectively and will provide notice as required by law or platform rules; continued subscription after notice equals acceptance.
• Taxes. Prices may exclude taxes; where required, applicable taxes will be added and remitted.

4.1 Apple-Required Auto-Renewing Subscription Disclosures

For subscriptions purchased through the Apple App Store:

• Payment is charged to your Apple ID at confirmation of purchase.
• Subscription automatically renews unless canceled at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period.
• You can manage or cancel your subscription in your App Store account settings after purchase.
• If offered, any unused portion of a free trial is forfeited when you purchase a subscription.

4.2 Google Play Disclosures

For subscriptions purchased through Google Play:

• Payment is charged to the Google account you select.
• Subscriptions auto-renew unless you cancel in Google Play > Payments & subscriptions.
• Renewals, refunds, and cancellations follow Google Play policies.

5. Teams and Multi-Seat Use

If you purchase seats for a studio, choir, school, or institution, you represent and warrant you have all required permissions and, where applicable, parental/guardian consents for participants. Team admins control seat assignment and may access practice summaries and shared content within the Team environment. You are responsible for your Team’s compliance with these Terms and applicable laws.

6. User Content and License

• Your content. You retain ownership of audio recordings, messages, uploads, and other materials you submit (“User Content”).
• License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, process, transcribe, analyze, reproduce, transform (e.g., pitch tracking, timing analysis, passaggio mapping), and display User Content as needed to operate, maintain, and provide the Services to you (including generating your voice profile, recommendations, and chat responses), and to provide support and safety/security functions.
• Model improvement. We will not use your identifiable audio or chat content to train or improve models without your explicit, revocable consent. We may use de-identified metrics and aggregate statistics (e.g., anonymized pitch-stability trends) to improve the Services.
• Your responsibility. You represent that you have the necessary rights to upload and use User Content with the Services, including rights to any backing tracks or third-party materials. Do not upload content that infringes others’ rights or violates these Terms.

7. Acceptable Use

You agree not to:

• Upload, post, or transmit content that is illegal, infringing, harassing, hateful, violent, pornographic, or otherwise objectionable.
• Violate any law or third-party rights (including copyright and publicity).
• Interfere with or disrupt the Services; bypass security; or probe/scan for vulnerabilities.
• Reverse engineer, decompile, or attempt to derive source code, models, or confidential algorithms.
• Use automated means to scrape or build a competing product.
• Impersonate any person or entity, or misrepresent your affiliation.
• Upload minors’ voices or content without all required consents and legal bases.

We may remove content or suspend/terminate accounts for violations.

8. Coaching, Health, and Safety

The Services provide educational and coaching guidance only. They are not medical, therapeutic, or clinical advice, and are not a substitute for professional instruction or care. Singing involves physical exertion; if you experience pain, strain, or discomfort, stop and seek professional advice. Use the Services at your own risk.

9. Intellectual Property; License to Use the Services

The Services (including interfaces, software, algorithms, models, feedback formats, graphics, text, and branding) are owned by us or our licensors and protected by intellectual property laws. We grant you a personal, limited, revocable, non-transferable license to use the Services as permitted by these Terms. No other rights are granted. You may not copy, modify, distribute, or create derivative works from our IP except as permitted by law.

10. Feedback

If you provide feedback, ideas, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use them without restriction or compensation.

11. Third-Party Services and Links

You may sign in through Apple or Google; we receive limited account information and authentication tokens from those providers. We use cloud hosting, analytics, crash reporting, push notifications, and AI processing providers to operate the Services. Third-party services and sites you visit from our Services are governed by their own terms and privacy policies.

12. App Store Terms and Platform Beneficiaries

• iOS (Apple). Your license to the iOS app is subject to Apple’s Licensed Application End User License Agreement (LAEULA). Apple has no obligation to provide maintenance or support. To the maximum extent permitted by law, Apple will have no warranty obligation with respect to the app and is not responsible for claims, losses, liabilities, damages, costs, or expenses attributable to the app or your possession/use of it. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms with respect to the iOS app, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• Android (Google). Your license to the Android app is subject to Google Play terms and policies.

13. Export and Sanctions Compliance

You represent and warrant that you are not located in a country subject to U.S. Government embargo or designated as a “terrorist supporting” country, and you are not listed on any U.S. Government or other applicable sanctions list. You agree to comply with all applicable export control and sanctions laws.

14. DMCA / Notice of Copyright Infringement

To report alleged copyright infringement, email hello@singingcoach.ai and include: (a) your contact information; (b) a description and location (URL or in-app location) of the material; (c) a statement of good-faith belief that use is unauthorized; (d) a statement under penalty of perjury that your notice is accurate and you are authorized to act; and (e) your physical or electronic signature. We may remove content and terminate repeat infringers as required by law.

15. Suspension and Termination

We may suspend or terminate your access at any time if you violate these Terms, create risks for others, fail to pay fees, or as required by law. You may stop using the Services at any time and request account deletion per our Privacy Policy.

16. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. We do not guarantee uninterrupted or error-free operation or that the Services are free of harmful components. Your statutory rights are not affected where they cannot be limited by contract.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID (IF ANY) FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Nothing in these Terms limits liability that cannot be limited under applicable law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Singing Coach AI and our affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your User Content, or your violation of these Terms or applicable law.

19. Changes to the Services or Terms

We may modify the Services and these Terms. If changes are material, we will provide notice (e.g., email, in-app notice, or updating the “Last Updated” date). Your continued use after changes become effective constitutes acceptance. If you do not agree, you must stop using the Services and (if applicable) cancel your subscription and delete your account.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws principles. Mandatory consumer protection laws of your country of residence remain unaffected. You agree to the exclusive jurisdiction and venue of the state and federal courts located in San Francisco County, California for disputes arising out of these Terms or the Services.

21. Miscellaneous

• Severability. If any provision is invalid, the remaining provisions remain in effect.
• No waiver. Failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Services.
• Language. If we provide a translation, the English version governs to the extent of any conflict.

22. Consumer Cancellation / Right of Withdrawal (EEA/UK Only)

If you purchase a subscription directly from us (not via an app store) and you are a consumer in the EEA/UK, you may have a 14-day right of withdrawal from the date of contract. However, you acknowledge that you lose this right once we have begun supplying digital content or services during the withdrawal period with your express consent and acknowledgment. Your statutory rights remain unaffected.

23. Contact

Questions about these Terms? Email hello@singingcoach.ai.

24. Platform Disclosure Summary (For Store Listings)

• Data Linked to You (examples): contact info (name, email); user content (audio, chat); identifiers (account/device); usage data; purchases.
• Data Not Linked to You (examples): approximate location (city/region via IP) for localization/security.
• Tracking: we do not track users across apps/sites for advertising.
• Auto-renewing subscriptions: see Section 4.1 (Apple) and Section 4.2 (Google Play).
• Permissions (typical): Microphone; Notifications; Network; Photos/Files (optional upload). Denying a permission may limit related features.
• Keep store disclosures up-to-date if SDKs or data flows change (analytics, crash reporting, A/B testing, remote config, etc.).